FAQ's
Simply choose the best option for you, once you have placed your purchase you'll receive a questionnaire to fill out so we can get the jist of all your preferences. Once we have all the info we will start sending you your surprise books. Your subscription will renew every 30 days. We process all the subscriptions that have rolled over in fortnightly batches.
You can choose between receiving a new release or back catalogue book monthly, paying in full or billing every 30 days, and whether you would like to sign on for 6 or 12 months. With our pay monthly options you can cancel at anytime.
Absolutely! We want to know what you would like to receive. The more information the better. We also check to see what you don’t want to receive, or if you have any triggers we are best to avoid. You can also let us know if you are just happy to go along for the ride, and willing to receive anything. We are here to tailor this experience to you.
Yes, if you need to take a break for any reason you can pause your subscription to start again at a future date. With our pay monthly options you can cancel at anytime.
Yes you absolutely can! We recommend adding the intended physical address you wish the subscription to go to and then depending on how you wish to gift the subscription adding your own email for the initial contact. Don’t stress too much if you aren’t too sure on what details to add, these can easily be changed at anytime. There is a couple of ways to physically gift the subscription too. Either we can choose the first book together so you can gift this with the Q+A to be returned to us later, or we can wait until the returned Q+A has been answered to start sending books. Keep in mind that your subscription will start rolling over every 30 days from the date of purchase, however there is no rush to return the Q+A and we will happily send a couple of choices at once.
We are always happy to exchange any of your choices but there will be extra shipping fees involved, or we wait until your next subscription rolls over and send out a double book month. We also ask for a run down on your recent reads and favourite books in our Q+A which helps us to know what titles to steer clear of. We do advise that if you are an avid book worm that the new release subscription is a safer option to avoid receiving any double ups.